THE KHAYA & CO. EDIT — MODERN STYLE, CONSIDERED.
THE KHAYA & CO. PROMISE
Confidence in every detail.
Thoughtful style, clear information and real support whenever you need us.
01
Secure checkout
Complete your order through Shopify’s secure checkout. Available payment methods are shown before you pay.
02
Real customer support
Speak to our team directly by phone or email, or reach us on Instagram.
03
Clear order details
Review product information, delivery options and costs at checkout before confirming your purchase.
A LITTLE MORE CLARITY
Frequently asked questions
Everything you need to know before placing an order.
How do I place an order?
Explore the collection, choose your preferred item and any available options, then add it to your cart. Follow the secure checkout steps to enter your details and complete payment.
Which payment methods can I use?
Available payment methods are displayed during checkout. You can review the options before confirming your order.
How much is delivery, and how long will it take?
Delivery options, applicable costs and any available delivery estimates are shown at checkout once you enter your delivery address. Please review these details before placing your order.
How will I know my order went through?
After a successful checkout, look out for your order confirmation by email. If you do not receive it, contact us with the email address used at checkout.
Can I ask about sizing or an item before buying?
Absolutely. Please contact us before ordering and include the product name or link so we can help with the information available.
What if I need to return or exchange an item?
Our returns and exchanges information is still being finalised. Before ordering, please contact us at khayadept@gmail.com or +27 66 599 4502 so we can clarify the current arrangements. We’ll publish the full policy before the store launches.
How can I contact KHAYA & CO.?
Call +27 66 599 4502, email khayadept@gmail.com, or message us on Instagram @khayadept.
HERE WHEN YOU NEED US
Questions? We’re happy to help.
Get in touch before or after placing your order.
HERE WHEN YOU NEED US
Questions before you order?
Our team can help with product questions, sizing, delivery information and order support. Reach out before or after checkout.
Already placed an order? Email us with your order number and we’ll help with your enquiry.
DELIVERY ACROSS SOUTH AFRICA
Delivery options and costs are shown at checkout.
SECURE CHECKOUT
Payments are processed through Shopify checkout.
ORDER CONFIRMATION
Look out for your confirmation by email after checkout.
REAL CUSTOMER SUPPORT
Contact us directly whenever you need assistance.